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Robot vacuum not charging: what to check

If a robot vacuum is not charging, the dock, contacts, adapter, battery, and software error should b...

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Burning smell from vacuum cleaner: what to do

A burning smell from a vacuum cleaner may come from clogged filters, motor brushes, cable contacts,...

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Frequently Asked Questions

What topics are covered in the blog?

In our blog we share useful articles about appliance care, common faults, repair tips and money-saving advice. Our goal is to help you recognise problems in time.

How often are the articles updated?

We regularly enrich the blog with new articles. Follow our website to stay up to date with the latest posts.

Can I fix the problem myself or should I call a master?

You can solve some simple issues yourself using the tips in our articles. However, for serious faults involving electricity, gas or water, we strongly recommend calling a professional master for safety.

Do the tips in the blog apply to all brands?

Most of our tips are general and apply to most brands. Even so, remember to also consider the manufacturer’s instructions for your specific model.

Can I ask a question or get advice?

Of course. If you have a question or need advice about a technical problem, you can contact us by phone or WhatsApp. Our operator will help you.