The microwave starts, the light comes on, the turntable spins and the timer counts down, but the food doesn't heat — the problem is in the heating circuit. This is one of the most common faults in small appliances and usually involves high-voltage components. WARNING: this appliance contains parts that can hold a lethal electric charge, so opening it is dangerous.
If it runs but doesn't heat, the most common cause is a failed magnetron (the part that generates the microwaves). Other causes: a faulty high-voltage diode or capacitor, a high-voltage transformer problem, faulty door interlock switches, or a control board fault.
If it doesn't start at all (no light, no turntable), the issue is more likely the power line, fuse or control. Not heating almost always points to the high-voltage circuit.
You can only check safe, external things: that it is plugged into the correct voltage, that the door closes fully (it won't heat if the door isn't properly closed), and that the inner plate and turntable are in place. Heat a cup of water for 1 minute — if the water stays cold, the heating circuit is faulty. Beyond that, do not touch the magnetron, diode, capacitor or transformer.
Opening a microwave and touching internal parts is very dangerous: the high-voltage capacitor can hold a lethal charge even after unplugging. Do not test, replace or "try" the magnetron, diode or transformer yourself. Also, do not use an appliance with a damaged door, as it can leak microwaves.
A 166 Usta small appliances technician safely checks the heating circuit: first discharging the capacitor, then testing the magnetron, high-voltage diode, capacitor, transformer and door switches with measurements. The faulty part is replaced with the correct one and the appliance is safety-checked.
The technician measures the supply voltage, the door interlock switch sequence, and the condition of the magnetron and high-voltage components. This sequence matters because the fault can come from several parts, and replacing only the magnetron is not always enough.
No. The high-voltage capacitor holds a dangerous charge even after unplugging. Opening it can be lethal; only a technician should do this.
Don't. A faulty heating circuit overloads the appliance, and a door problem risks microwave leakage. Don't use it until diagnosed.
If it runs but doesn't heat, or there are sparks, a burnt smell or abnormal noise, contact a small appliances technician. See also the 166 Usta blog.
Need a small appliances technician now? 166 Usta: +994 10 123 01 66 or 166. Get in touch »
